Zoho Books Review

flag Automated banking
  • Track inventory in real time
  • Powerful reporting tools
  • Create customized invoices
  • Manage sales & purchase orders
Support
9 /10
Good For
Growing businesses
Free Trial
14-day free trial
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  • author: Pavel Aramyan
  • 14.01.19
  • Comments

Rating

  • "Price"
    9 /10
  • "Features"
    9 /10
  • "Ease of USe"
    10 /10
  • "Help and Support"
    9 /10

Overview

Powered by Zoho, a reputable web-based online software solutions provider, Zoho Books is an intuitive, cloud-based accounting tool designed for small and medium businesses. Its primary goal is to assist organizations and accountants with managing the financial side of the business via seamless UI solutions.

Plans & Pricing

Although Zoho Books is primarily meant for small businesses, the tool’s pricing system is designed to fit an organization of any size. The brand offers three pricing plans: Basic, Standard, and Professional. A 2-month discount is available for annual purchases.

Basic

The plan is $9/monthly, and it includes 50 contacts, five automated workflows, and two users (1 user + 1 accountant). Features include bank reconciliation, custom invoices, expense tracking, projects and timesheets, sales approvals, and recurring transactions.

Standard

The plan is $19/monthly, and it includes up to 500 contacts, ten automated workflows, and three users (2 users + 1 accountant). The Standard package offers all of the Basic plan features plus reports, SMS notifications, vendor credits, and bills.

Professional

The Professional plan is $29/monthly, and it includes an unlimited number of contacts, ten users with unrestricted access, and ten automated workflows. The set of features offers inventory management, custom domain, and sales and purchase orders in addition to all the Standard plan features.

Overall, the brand offers highly competitive pricing and a well-rounded set of features for each business size. Organizations also have the option to add users to their plan at $2/month per user and purchase 50 scans per month at $5/month.

Furthermore, depending on your needs, the brand offers targeted bundles at a somewhat discounted price. The bundles include two or more Zoho-powered software solutions. These help you to manage various business aspects like advanced inventory management, expense reporting, subscription management, etc. Finally, the 14-day, full-featured free trial allows users to test all the elements of Zoho Books before committing to a purchase.

Basic
$9/mo
Standard
$19/mo
Professional
$29/mo

Features and Functionality

Zoho Books offers a neat set of features that lets any small business to sort out their accounting needs quickly and effortlessly. These include recurring invoices, expenses, and bills, as well as estimates, contact management, and taxation. Here are some of the more notable features:

Workflow Automation

Zoho Books is highly focused on making your life easier regarding recurring tasks. Depending on the pricing plan, the tool allows users to create up to ten automated workflows for repeatable invoices, bills, and expenses. Also, you can set up automated reminders for your clients to always get paid on time.

Inventory Management

If you’re in the e-commerce business, keeping a close eye on your stock is mandatory. The inventory management feature of Zoho Books allows users to easily monitor all the crucial details including available items, SKU, product images, vendor details, and costs. Moreover, the tool can be set to automatically request stock replenishment for a given item whenever it’s nearing a deficit.

Time Tracking

The time tracking feature allows you to take advantage of certain project management aspects without having to switch between apps. Once set up, the corresponding tab will provide hands-on information on billed, unbilled and logged hours, as well as allow you to track the time of your team’s work right inside the app.

Custom Reporting

The robust reporting feature can be used to gain detailed information regarding every aspect of the business including sales, receivables, payables, invoices, taxes, purchases and expenses, projects and timesheets, currencies, activities, etc. You can create over 45 different reports ranging from cash flow and balance sheets to sales by person, sales by item and refund history, and expenses by category, trial balances, client reviews, and even API usage.

 

Ease of Use

Zoho Books is a breeze to navigate and use, even for beginners. All of the tabs are neatly organized in the right corner of the desktop app, enabling easy access to whichever aspect you’re interested in. The dashboard provides all the required information concerning receivables, payables, income, expenses, projects, banks and credit cards. There is absolutely no learning curve involved and neither team members nor accountants should have any problems using the app to its full potential from day one.

Add-ons and Integrations

Zoho Books is integrated with most of the major payment gateways in close to all of the developed countries around the globe including the US, EU, United Kingdom, Canada, Singapore, and Hong Kong. The built-in time tracking feature allows businesses to utilize some of the vital aspects of project management without the need to switch between different apps.

Like all other Zoho products, the tool can be easily integrated with Zoho CRM and other commonly-used apps like Tax 1099, Avalara and Track1099. Zoho Books is also available on mobile via their app, which works on iOS, Android, and Windows operating systems. Finally, the software is equipped with REST APIs, allowing users to connect third-party applications.

Pros & Cons

  • Extremely easy to use
  • Highly competitive price
  • Robust time tracking features
  • Useful automation features
  • Limited integrations

Customer support

All users get access to 24/5 unlimited customer support regardless of their pricing plan. Zoho is known for its excellent customer support and client information security, which is a big plus.

  • 24/7 Help & Support
    Zoho Books offers 24/5 unlimited customer support to all clients regardless of the pricing plan.
  • Phone Support
    The brand can be reached out via the dedicated phone number, 24/5.
  • Email
    Users can contact the Zoho Books team via the dedicated customer support email address.
  • Video Tutorials
    There are a number of videos available on the company’s official YouTube channel covering various aspects of the tool.
  • FAQ
    The comprehensive FAQ section covers all the topics related to features, functionality, pricing and general information.
  • Blog
    The blog is updated very rarely and inconsistently and covers mainly product-related updates, news, and information.

Final Word

Overall, Zoho Books is a well-designed accounting tool that can be efficiently used by small and medium-sized businesses. Although rather basic, the core set of features offers everything that both users and accountants need to automate routine tasks and keep a close eye on all the financial aspects of the business. Given the outstanding reputation of the Zoho brand and the affordable price, Zoho Books should definitely be at the top of your list.

Pavel Aramyan
author

Pavel is a writer with over 5 years of experience in researching and comparing consumer products from a variety of industries.

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Questions & Answers

Maria Menocal
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Maria Menocal

Does this software creates and process w-2 forms?

answer
Yes. ZohoBooks has integration tools to help you fill out your business's tax forms.

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