FreshBooks Review
Award-winning customer service
Seamless integration & user-friendly
Easy invoicing & billing
24 million+ users worldwide
Pros & Cons
- Beautifully designed user interface
- 30-day free trial
- 30-day money-back guarantee
- Award winning customer support
- Recurring invoices
- Balance sheet must be generated manually
Plans & Pricing
*** Limited offer: 20% OFF for a full year ***
All details can be found on Freshbooks’ website.
FreshBooks offers a 30-day free trial, which allows users to get a feel for what they will eventually pay for. Once you’ve tried and tested the application, you can subscribe to one of the following packages:
Lite
The Lite package costs $17 per month on a monthly payment plan plus $11 per seat or $183.60 if you pay annually. It allows you to create unlimited invoices and estimates, track time and expenses, and access premium customer support, among many other features. You can bill a maximum of 5 clients with this package.
Plus
The most recommended choice, the Plus package costs $30 per month on a monthly subscription plus $11 per seat or $324 on a yearly basis. All the Lite package features are included, as well as automatic payment reminders, scheduling recurring invoices, accounting reports, charging late fees, and much more. You can bill a maximum of 50 clients with this package.
Premium
The premium package comes with all the Lite and Plus features, as well as the ability to bill unlimited clients. It costs $ 55 per month on a monthly subscription plus $11 per seat or $594 on an annual payment plan.
For the quality of features, dependable and user-friendly interface, and excellent customer support that FreshBooks provides, the prices are certainly reasonable.
The below pricing is for Canada:
Canada
- Lite Plan: $22 per month + $13 per team member seat or $237.50/yearly
- Plus Plan: $35/month + $13 per team member seat or $378/yearly
- Premium Plan: $60/monthly + $13 per team member seat or $648/yearly
Overview
FreshBooks is one of the leading accounting softwares for freelancers and small businesses. The well-designed interface, myriad of brilliant features, and consumer-friendly pricing model make it a top choice among professionals in various industries. It is accounting software made for those who are not familiar with accounting.
Features and Functionality
FreshBooks includes a number of features that business owners will find valuable. Some of the best ones include:
Late payment reminders
Tracking payments manually to ensure that none of them are overdue can quickly get messy, complicated, and tiring. FreshBooks allows you to set up automatic payment reminders, which notify your client that they have to pay you before the deadline is reached. This setting can be easily toggled on and off while setting up a new client or creating a new invoice.
Automatic late payment fees
Late payments can be a bummer for businesses – especially small ones with restricted budgets. If late or missed payments are affecting your cash flow, change your settings to levy a fee for all late payments. The process is simple and automated, and ensures that you get paid what you’re owed, when you’re owed it. This setting can also be toggled on and off while setting up a new client or creating a new invoice.
Recurring clients
Save time by creating recurring invoices. In addition, if you have clients who are billed more routinely than others, you can convert their invoices to recurring ones.
Advanced Payments
The advanced payments feature provides more secure and faster payment processing provided by WePay and Stripe. Customers can input save their payment information in the system and set up recurring and auto-charge payments. This feature is an available add-on for those with Plus and Premium plans.
Efficient estimate management
With FreshBooks, adding, managing, and organizing your expenses is like a stroll in the park. With a single click you are taken to the expense creation screen where you can add vendors, select the cost of goods sold and mark the expense as billable within seconds.
Easy access
FreshBooks is accessible via a cloud-based web application and smartphone applications for both Android and IOS. This makes it easy for you to login, check important statistics, log expenses, and generate invoices no matter where you are.
Ease of Use
All you need to get started with FreshBooks is your email address and a password for the new account. Once you verify your email, you are taken to the screen where you add details about your company. Within seconds, you’re ready to bill, record expenses, or create invoices.
The interface for both the web and mobile applications is sleek, well designed, and very easy to use, even for complete novices. The dashboard provides a simplified yet holistic overview of everything that’s going on in the financial side of your business. Graphs indicating outstanding revenue, total profit, revenue streams, and spending give you a quick snapshot of how things stand, and you can generate advanced reports to get a more vivid idea of your financial status with a single click.
Add-ons and Integrations
FreshBooks integrates with a myriad of other applications, including Zapier, stripe, Capsule, Revamp CRM, hurdlr, Acuity, Basecamp, Asana, PayPal, Shopify, GSuite, Hubspot, Salesforce, AgileCRM and many more. Note that Paypal is only available for transaction importing.
Customer support
FreshBooks has an award-winning customer support team, which has been recognized on multiple occasions for providing customers with the best possible help. Their team can be reached via phone, or through their email ticketing service. Numerous videos are also present on the YouTube channel, and there is a FAQ section on the website. They take customer service very seriously and have easy access to support on both the desktop and application.
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Phone Support
The award-winning support team answers calls within 4 rings. -
Email
FreshBooks offers email support. -
Video Tutorials
Plenty of videos are available on FreshBooks’ YouTube channel. -
FAQ
A fairly descriptive FAQ is present on the website. -
Blog
FreshBooks maintains a company blog.
Final Word
FreshBooks is the name to beat when it comes to accounting software for small businesses. It has a myriad of exciting and beneficial features, along with a brilliantly designed user interface that makes it hard for business owners to choose any other option.
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Join the discussion by writing a question or comment in the form below.
can I create Purchase Orders with freshbooks?
At the moment, Freshbooks does not offer the possibility of creating purchase orders.
Thank you,
Maab
Can vendors in your payables software be coded to multiple general ledger accounts? My client’s current environment allows for them to pull up a vendor and generally create default coding along different dept GL codes. That way they do not have to manually enter the GL codes for multiple accounts each time, since each vendor has their default settings among multiple codes. Of course we have the ability to override these should the vendor purchase be something different than normal
Thank you for your question. Freshbooks currently records all expenses by assigning them to a category which places them under their necessary accounts in your Chart of Accounts.
For more information, we strongly suggest contacting Freshbooks directly with your question. You can reach their customer service by email at support@freshbooks.com.
Thank you,
Maab Saleem
Is this a good app for a nonprofit organization in that you can create multiple funds accounts?
Freshbooks is fantastic for nonprofits! You can set up different businesses or accounts within the program, so this should help you manage things.
Best,
Maab Saleem
Does this software create and process tax forms, like W-2s?
I take a lot of out-of-office meetings for my business. Does Freshbooks work on my mobile phone?
Is this software secure? Will my financial information be safe?