Plooto - Accounting Software

Our Verdict

Overall, I think Plooto is great for businesses looking to streamline their financial process with end-to-end accounts payable and accounts receivable functions. They have an above-and-beyond customer service department. While many companies employ automated customer service systems, Plooto maintains live agent support. Plooto is also an excellent choice for any business using Quickbooks or Xero. The company’s growth plan has many features for an affordable price point.

Pros

Easy to set up and receive payments
Automatic two-way sync with Xero, Intuit Quickbooks, & Netsuite Oracle
Can have people on ACH subscriptions
Plooto has a 120,000 vendor network that exceeds most other accounting software programs

Cons

Very big gap between plan prices
Difficult to reach someone in customer service
No mobile app
Plooto is more of a payments management solution that lacks actual accounting features

Products & Pricing

Plooto has two plan options for its accounting software. They offer a 30-day free trial with either plan option. There is quite a gap between pricing options for Plooto’s plans, with the Grow plan being $32/mo and the Pro plan being $499/mo.

Grow:

Automatic two-way sync with Xero & Intuit Quickbooks
Streamline invoice processing with Plooto capture (OCR)
Set custom approval workflows with unlimited approvers
Work with unlimited accountant users
Conduct unlimited ACH transactions per month ($0.5 each)
Accept payments with Pre-Authorized Debits (PAD) and credit card

Pro:

Everything the Grow plan includes, plus:

Automatic two-way sync with Oracle Netsuite
Implement dual controls on user actions
Manage user access with single sign-on (SSO)
Access priority customer support

Features Coming Soon:

Invoice approvals
Multi-level approvals
Multi-step approvals
Departmental approvals

Grow

$32 /mo

30-day free trial

Pro

$499 /mo

30-day free trial

In-depth review

Features and Functionality

Account Dashboard

The Plooto account dashboard is simple and fairly easy to navigate. Users get access to the dashboard and software features with the free trial so they can test it before making the commitment. The main features include paying vendors, processing payments, and saving contacts.

Integrations

Plooto integrates seamlessly with Xero and Intuit Quickbooks, two of the top-rated accounting and invoicing software platforms. Businesses on the Pro plan (the highest tier) also get integration with Netsuite Oracle.

Payment

Plooto allows payments via online check, credit card, debit card, and ACH payments. With Plooto Instant, you can process payments faster. You can pre-fund your Plooto account so you are ready to make payments to vendors with Plooto’s vast network of 120,000 payees.

Time-Saving Automations

Plooto allows users to set up automatic ACH payments from their clients and customers. Plooto makes it easy to set up and receive payments automatically.

Multiple Payment Methods

Plooto allows you to make and receive payments by using credit/debit cards, online checks, and ACH payments.

Some other fees to note:

Cross-border payments: $10
Paper checks: $2
ACH Payments: 50 cents
Credit card payment processing: 2.9% + 30 cents

Invoice Importing

Document capture is a user-friendly feature that will be a major time saver for businesses. Uploading invoices is easy with Plooto. The software allows you to upload invoices right from your account dashboard and will pull information from the uploaded invoice for your business.

Reports & Analytics

Plooto offers simple reporting for software users. They auto-track expenses/payments made to vendors and received from customers. Plooto tracks all payments made to and from your business and provides monthly reports.

Add-ons and Integrations

Plooto doesn’t have a large integration ecosystem because of the nature of the software. Instead, it chose deep integrations with two types of platforms – banks and accounting software. It integrates seamlessly with most financial institutions in the United States and Canada. This allows you to make and receive payments directly to your bank.

It also integrates with Quickbooks and Xero. The two-way integration allows you to pull in data from the respective accounting tools to automate accounts payable and accounts receivable. It also allows Plooto to update data in your accounting software when transactions have been completed.

Ease of Use

Plooto is user-friendly, and signing up for a free trial is a breeze. Just answer 2-3 questions about your business, and you’re sent to the dashboard using the software in no time. Email authorization is required when setting up an account. Plooto’s integrations with Intuit Quickbooks and Xero make managing accounting for your business easy.

Plooto Account Setup

It was extremely easy to set up an account with Plooto. I was signed in and utilizing the software’s free trial within 60 seconds.

Dashboard

Customer Service

Plooto has a few customer support options for users to contact for help. Live chat is a great way to get in touch with an agent from the company, and they also offer a phone number and email address for contacting support.

Phone Support

Plooto’s phone support number is (844) 475-6686, and they are available Monday through Friday from 9 am to 8 pm EST. Contacting phone support is very easy. It only took about 4 minutes to get through the short automatic responses and connect to an agent. The agent I spoke to was very helpful in answering my questions and giving me additional information about the software offerings. She also mentioned setting up a demo of the software for a better understanding of how everything works. Overall, phone support is a very useful option.

Live Chat

Plooto’s Live chat option is an excellent way for users to get a quick response and questions answered. Unfortunately, you only have the live chat option when you’re a user of Plooto software. However, you can use it during the free trial. I was connected to a live agent within 4 minutes, and she answered all of my questions very quickly and to the point.

Email Support

Anyone can email support@plooto.com to ask questions or get more information about the software. Responses were pretty quick, as they responded to my email by the morning of the next business day. The agent who emailed me back answered all of my questions as well as offered to help me set up a demo of the software.