FreshBooks Review

flag Award-winning customer service
  • Seamless integration & user-friendly

  • Save up to $7,000 per year

  • Customized plans for your needs

  • 30 million+ users worldwide

Pros & Cons

  • Beautifully designed user interface
  • 30-day free trial
  • 30-day money-back guarantee
  • Award winning customer support
  • Recurring invoices
  • Balance sheet must be generated manually

Plans & Pricing

FreshBooks offers a 30-day free trial, which allows users to get a feel for what they will eventually pay for. Once you’ve tried and tested the application, you can subscribe to one of the following packages:

Lite

The Lite package costs $19 per month on a monthly payment plan. It allows you to create unlimited invoices and estimates, track time and expenses, and access premium customer support, among many other features. You can bill a maximum of 5 clients with this package.

Plus

The most recommended choice, the Plus package costs $33 per month on a monthly subscription. All the Lite package features are included, as well as automatic payment reminders, scheduling recurring invoices, accounting reports, charging late fees, and much more. You can bill a maximum of 50 clients with this package.

Premium

The Premium package comes with all the Lite and Plus features, as well as the ability to bill unlimited clients. It costs $60 per month on a monthly subscription. With this plan, you can efficiently monitor project success and team performance with advanced tools and dashboards. It’s also possible to use detailed reports to assess time and money spent, enabling quick, informed decisions. Profitability summaries highlight costly services, helping you reduce expenses and boost profits.

For the quality of features, dependable and user-friendly interface, and excellent customer support that FreshBooks provides, the prices are certainly reasonable.

The below pricing is for Canada:

Canada

  • Lite Plan: CAD 22 per month + $13 per team member’s seat.
  • Plus Plan: CAD 35/month + $13 per team member’s seat.
  • Premium Plan: CAD 60/monthly + $13 per team member’s seat.

Pricing Plans US

Lite
$19/mo
Plus
$33/mo
Premium
$60/mo

Pricing Plans Canada

Lite
CAD 22/mo
Plus
CAD 35/mo
Premium
CAD 60/mo

Overview

FreshBooks is one of the leading accounting softwares for freelancers and small businesses. The well-designed interface, myriad of brilliant features, and consumer-friendly pricing model make it a top choice among professionals in various industries. It is accounting software made for those who are not familiar with accounting.

Rating

  • "Price"
    9.5 /10
  • "Features"
    9.5 /10
  • "Ease of Use"
    9.5 /10
  • "Help and Support"
    10 /10

Features and Functionality

FreshBooks includes a number of features that business owners will find valuable. Some of the best ones include:

Late payment reminders

Tracking payments manually to ensure that none of them are overdue can quickly get messy, complicated, and tiring. FreshBooks allows you to set up automatic payment reminders, which notify your client that they have to pay you before the deadline is reached. This setting can be easily toggled on and off while setting up a new client or creating a new invoice.

Automatic late payment fees

Late payments can be a bummer for businesses – especially small ones with restricted budgets. If late or missed payments are affecting your cash flow, change your settings to levy a fee for all late payments. The process is simple and automated, and ensures that you get paid what you’re owed, when you’re owed it. This setting can also be toggled on and off while setting up a new client or creating a new invoice.

Recurring clients

Save time by creating recurring invoices. In addition, if you have clients who are billed more routinely than others, you can convert their invoices to recurring ones.

Advanced Payments

The advanced payments feature provides more secure and faster payment processing provided by WePay and Stripe. Customers can input save their payment information in the system and set up recurring and auto-charge payments. This feature is an available add-on for those with Plus and Premium plans.

Efficient estimate management

With FreshBooks, adding, managing, and organizing your expenses is like a stroll in the park. With a single click you are taken to the expense creation screen where you can add vendors, select the cost of goods sold and mark the expense as billable within seconds.

Easy access

FreshBooks is accessible via a cloud-based web application and smartphone applications for both Android and IOS. This makes it easy for you to login, check important statistics, log expenses, and generate invoices no matter where you are.

Ease of Use

All you need to get started with FreshBooks is your email address and a password for the new account. Once you verify your email, you are taken to the screen where you add details about your company. Within seconds, you’re ready to bill, record expenses, or create invoices.

The interface for both the web and mobile applications is sleek, well designed, and very easy to use, even for complete novices. The dashboard provides a simplified yet holistic overview of everything that’s going on in the financial side of your business. Graphs indicating outstanding revenue, total profit, revenue streams, and spending give you a quick snapshot of how things stand, and you can generate advanced reports to get a more vivid idea of your financial status with a single click.

Add-ons and Integrations

FreshBooks integrates with a myriad of other applications, including Zapier, stripe, Capsule, Revamp CRM, hurdlr, Acuity, Basecamp, Asana, PayPal, Shopify, GSuite, Hubspot, Salesforce, AgileCRM and many more. Note that Paypal is only available for transaction importing.

Customer support

FreshBooks has an award-winning customer support team, which has been recognized on multiple occasions for providing customers with the best possible help. Their team can be reached via phone, or through their email ticketing service. Numerous videos are also present on the YouTube channel, and there is a FAQ section on the website. They take customer service very seriously and have easy access to support on both the desktop and application.

  • Phone Support
    The award-winning support team answers calls within 4 rings.
  • Email
    FreshBooks offers email support.
  • Video Tutorials
    Plenty of videos are available on FreshBooks’ YouTube channel.
  • FAQ
    A fairly descriptive FAQ is present on the website.
  • Blog
    FreshBooks maintains a company blog.

Final Word

FreshBooks is the name to beat when it comes to accounting software for small businesses. It has a myriad of exciting and beneficial features, along with a brilliantly designed user interface that makes it hard for business owners to choose any other option.

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Mr.
Maab Saleem
author

Rédactrice et éditrice, Maab Saleem écrit depuis près de dix ans. Qu'il s'agisse d'un contenu technique sur les sujets technologiques les plus complexes ou de quelques lignes de texte expliquant un produit nouvellement lancé, Maab sait précisément comment relier les mots de manière parfaite. Lorsqu'il ne partage pas son ingéniosité littéraire avec le reste du monde, il aime regarder, jouer et critiquer le football.

We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.

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Questions & Answers

Guest
Patrick Dell

can I create Purchase Orders with freshbooks?

answer
Hi Patrick,
At the moment, Freshbooks does not offer the possibility of creating purchase orders.
Thank you,
Maab
Guest
Glenn

Can vendors in your payables software be coded to multiple general ledger accounts? My client’s current environment allows for them to pull up a vendor and generally create default coding along different dept GL codes. That way they do not have to manually enter the GL codes for multiple accounts each time, since each vendor has their default settings among multiple codes. Of course we have the ability to override these should the vendor purchase be something different than normal

answer
Hi Glenn,

Thank you for your question. Freshbooks currently records all expenses by assigning them to a category which places them under their necessary accounts in your Chart of Accounts.

For more information, we strongly suggest contacting Freshbooks directly with your question. You can reach their customer service by email at support@freshbooks.com.

Thank you,

Maab Saleem
Guest
Warren

Is this a good app for a nonprofit organization in that you can create multiple funds accounts?

answer
Hey Warren,

Freshbooks is fantastic for nonprofits! You can set up different businesses or accounts within the program, so this should help you manage things.

Best,

Maab Saleem
Guest
Hillary Boweman

Does this software create and process tax forms, like W-2s?

answer
Freshbooks does not process tax forms in the actual program. However, their website has many helpful articles and clear guides about the various tax forms your business may require.
Guest
Harrison J.

I take a lot of out-of-office meetings for my business. Does Freshbooks work on my mobile phone?

answer
Yes, Freshbooks has a fully functional app for both iOS and Android for no additional charge.
Guest
Jennifer Abernathy

Is this software secure? Will my financial information be safe?

answer
Freshbooks as multiple security mechanisms in place. All information traveling between your browser and FreshBooks is protected from eavesdroppers with 256-bit SSL encryption. The FreshBooks application – including your data – rests securely behind firewalls. FreshBooks’ servers are scanned for vulnerabilities regularly by their security provider, Sikich LLP. They also follow industry standard encryption protocols and PCI Data Security Standard requirements and with all sensitive information, including credit card information.
Guest
Candice Toennies

Does all options include accounting with a general ledger

Editor
eleonorab

Hi Candice,

FreshBooks offers a General Ledger as part of its advanced accounting features, but these are available only on the Plus, Premium, and Select plans.

For more information, check out this link on their site: https://support.freshbooks.com/hc/en-us/articles/360006980031-What-is-the-General-Ledger-report/

Guest
Stephen Matthews

Does it generate Financial Statements and Budgets

Editor
eleonorab

Hi Stephen,

FreshBooks generates various reports that provide the underlying data needed for financial statements. These reports include profit and loss (P&L), sales tax summaries, and project profitability reports.
You can check out more information here: https://www.freshbooks.com/financial-reporting

Guest
Melvin Woodruff

Does this program have a mileage tracking program with it

Editor
eleonorab

Hi Melvin,

Yes, FreshBooks offers a mileage tracking program built into their mobile app. It automatically tracks your mileage while you drive (with location services enabled on your phone). You can also categorize each trip as business or personal, plus see a report of your potential tax deductions based on your mileage.

Guest
Trisha Sawyer

can i send invoice with text

Editor
eleonorab

Hi Trisha,

FreshBooks currently supports sending invoices via email, but it does not have a feature for sending invoices directly through text messages.

Guest
William M Messana

Can FreshBooks automatically download transactions from a bank or brokerage account?

Editor
eleonorab

Hi William,

Yes, FreshBooks can automatically download transactions from your bank or brokerage account. Once connected, FreshBooks will detect and import new expenses automatically, helping to streamline your bookkeeping process.

Guest
Tony

Is freshbooks adaptable for a custom woodworking shop.? are you affiliated with a payroll service?

Editor
eleonorab

Hi Tony,

FreshBooks can be adapted for a custom woodworking shop by using its accounting and invoicing features to manage your finances and client billing. For payroll, FreshBooks integrates with Gusto to handle payroll needs, making it easy to manage employee payments and taxes.

Guest
Tony

Can freshbooks track expenses such as daily mileage and upkeep for a vehicle?

Editor
eleonorab

Hi Tony,

Yes, FreshBooks can track expenses such as daily mileage and vehicle upkeep. You can utilize the Mileage Tracker feature to automatically log trips and track vehicle expenses for tax deductions.

Guest
Mike

A liquor store with house accounts. Items are “charged” throughout a month then the house account owner will pay the charge the following month. Some of the balances are carried over to the next month or further. Can these house accounts be set up in Freshbooks? Is a barcode reader available to read the bottle purchases to enter the charges in the individual house account? If so, can balances be carried over in 30, 60 and 90 day time frames? Can the monthly invoice be printed with the carried over balances shown on the invoice?

Editor
eleonorab

Hi Mike,

FreshBooks doesn’t support creating house accounts or using a barcode reader for bottle purchases directly within the software. However, you can manage customer balances and track invoices, including carrying over balances for 30, 60, and 90-day time frames, using the Accounts Aging Report. Monthly invoices can also reflect carried-over balances.

Guest
Lorin

Can I create Statements with FreshBooks?

Editor
eleonorab

Hi Lorin,

Yes, FreshBooks allows you to create Client Statements, which include key information like outstanding balances, invoice and payment history, and available credits.

Guest
Crystal

Does Freshbook store all my invoices and if so for how long?

Editor
eleonorab

Hi Crystal,

FreshBooks securely stores all your invoices, and you can access them anytime as they are kept indefinitely in the cloud.

Guest
Dawn

does freshbooks have a check register feature?

Editor
eleonorab

Hi Dawn,

FreshBooks does not have a built-in check register feature. However, you can use the bank reconciliation feature to keep track of your transactions and ensure your records match your bank statements.

Guest
Laura L Knight

can I do Payroll

Editor
eleonorab

Hi Laura,

Yes, FreshBooks can handle payroll through its integration with Gusto, which allows you to run payroll, manage direct deposits, file payroll taxes, and more.

Guest
Peggy Ann SEWARD

Can you print checks from the program?
Can you set up budgets?

Editor
eleonorab

Hi Peggy Ann,

FreshBooks integrates with software like Checkeeper to print checks. While FreshBooks itself doesn’t have built-in check printing, these integrations make it convenient. Setting up budgets isn’t a built-in feature, but you can manage your finances effectively using other tools provided.

Guest
Vicki LeMere

Does Freshbooks have a desktop version? Due to lack of internet not being reliable I cannot use a cloud based program.

Editor
eleonorab

Hi Vicki,

FreshBooks primarily operates as a cloud-based program and doesn’t have a dedicated desktop version for offline access. The software relies on an internet connection to sync data and provide real-time updates across devices.

Guest
Sandra

Can FreshBooks be connected to other software to collect images or customer information?
Can I use FreshBooks to keep accounts for different clients and if so, how many different clients can I work with?

Editor
eleonorab

Hi Sandra,

FreshBooks can integrate with other software to collect images and customer information using various integrations available in the FreshBooks App Store and via Zapier. You can manage accounts for multiple clients, and the number of clients you can work with depends on the plan you choose.

Guest
Lauren Church

Can you create work orders?

Editor
eleonorab

Hi Lauren,

FreshBooks does not have a built-in feature for creating work orders, but it offers comprehensive accounting and invoicing tools that help you manage your business efficiently.

Guest
Titus DeCoursey

Hello,

Can FreshBooks be used to enter income and expense transactions and prepare a Profit & Loss (Income) Statement? I have to enter 289 transactions for a new client and create the P&L by next Friday, August 11th.

Can this software perform that function?

Thank. You

Editor
eleonorab

Hi Titus,

Yes, FreshBooks can be used to enter income and expense transactions and prepare a Profit & Loss (Income) Statement.

Guest
Jackie McKuin

Does the Lite software option generate financial statements, income statement and balance sheet? Is a general ledger report available with this option

Editor
eleonorab

Hi Jackie,

Yes, with the Lite plan, you can generate essential financial reports like income statements (Profit & Loss), balance sheets, and general ledger reports.

Guest
Kathy

I am not clear about the term “per seat”. I’m a solopreuner S-Corp . I want to run reports, general ledger and keep track of expenses mainly. So, I’ve got the business and then joint tax return with my spouse. Is that 2 seats?

Editor
eleonorab

Hi Kathy,

The term ‘per seat’ refers to the cost associated with each user who will be using the software within your company.
I’d advise you to contact the company for more information.
Have a great day!

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