FreshBooks Review

flag Special offer: 70% off for 4 months
  • Award-winning customer service

  • Seamless integration & user-friendly

  • Easy invoicing & billing

  • 24 million+ users worldwide

Pros & Cons

  • Beautifully designed user interface
  • 30-day free trial
  • 30-day money-back guarantee
  • Award winning customer support
  • Recurring invoices
  • Balance sheet must be generated manually

Plans & Pricing

*** Limited offer: 70% OFF for 4 months ***

All details can be found on Freshbooks’ website. 

FreshBooks offers a 30-day free trial, which allows users to get a feel for what they will eventually pay for. Once you’ve tried and tested the application, you can subscribe to one of the following packages:

Lite

The Lite package costs $17 per month on a monthly payment plan plus $11 per seat or $183.60 if you pay annually. It allows you to create unlimited invoices and estimates, track time and expenses, and access premium customer support, among many other features. You can bill a maximum of 5 clients with this package.

Plus

The most recommended choice, the Plus package costs $30 per month on a monthly subscription plus $11 per seat or $324 on a yearly basis. All the Lite package features are included, as well as automatic payment reminders, scheduling recurring invoices, accounting reports, charging late fees, and much more. You can bill a maximum of 50 clients with this package.

Premium

The premium package comes with all the Lite and Plus features, as well as the ability to bill unlimited clients. It costs $ 55 per month on a monthly subscription plus $11 per seat or $594 on an annual payment plan.

For the quality of features, dependable and user-friendly interface, and excellent customer support that FreshBooks provides, the prices are certainly reasonable.

The below pricing is for Canada:

Canada

  • Lite Plan: CAD 22 per month + $13 per team member seat or $264/yearly
  • Plus Plan: CAD 35/month + $13 per team member seat or $420/yearly
  • Premium Plan: CAD 60/monthly + $13 per team member seat or $720/yearly

Pricing Plans US

Lite
$17/month
Plus
$30/month
Premium
$55/month

Pricing Plans Canada

Lite
CAD 22/month
Plus
CAD 35/month
Premium
CAD 60/month

Overview

FreshBooks is one of the leading accounting softwares for freelancers and small businesses. The well-designed interface, myriad of brilliant features, and consumer-friendly pricing model make it a top choice among professionals in various industries. It is accounting software made for those who are not familiar with accounting.

Rating

  • "Price"
    9.5 /10
  • "Features"
    9.5 /10
  • "Ease of Use"
    9.5 /10
  • "Help and Support"
    10 /10

Features and Functionality

FreshBooks includes a number of features that business owners will find valuable. Some of the best ones include:

Late payment reminders

Tracking payments manually to ensure that none of them are overdue can quickly get messy, complicated, and tiring. FreshBooks allows you to set up automatic payment reminders, which notify your client that they have to pay you before the deadline is reached. This setting can be easily toggled on and off while setting up a new client or creating a new invoice.

Automatic late payment fees

Late payments can be a bummer for businesses – especially small ones with restricted budgets. If late or missed payments are affecting your cash flow, change your settings to levy a fee for all late payments. The process is simple and automated, and ensures that you get paid what you’re owed, when you’re owed it. This setting can also be toggled on and off while setting up a new client or creating a new invoice.

Recurring clients

Save time by creating recurring invoices. In addition, if you have clients who are billed more routinely than others, you can convert their invoices to recurring ones.

Advanced Payments

The advanced payments feature provides more secure and faster payment processing provided by WePay and Stripe. Customers can input save their payment information in the system and set up recurring and auto-charge payments. This feature is an available add-on for those with Plus and Premium plans.

Efficient estimate management

With FreshBooks, adding, managing, and organizing your expenses is like a stroll in the park. With a single click you are taken to the expense creation screen where you can add vendors, select the cost of goods sold and mark the expense as billable within seconds.

Easy access

FreshBooks is accessible via a cloud-based web application and smartphone applications for both Android and IOS. This makes it easy for you to login, check important statistics, log expenses, and generate invoices no matter where you are.

Ease of Use

All you need to get started with FreshBooks is your email address and a password for the new account. Once you verify your email, you are taken to the screen where you add details about your company. Within seconds, you’re ready to bill, record expenses, or create invoices.

The interface for both the web and mobile applications is sleek, well designed, and very easy to use, even for complete novices. The dashboard provides a simplified yet holistic overview of everything that’s going on in the financial side of your business. Graphs indicating outstanding revenue, total profit, revenue streams, and spending give you a quick snapshot of how things stand, and you can generate advanced reports to get a more vivid idea of your financial status with a single click.

Add-ons and Integrations

FreshBooks integrates with a myriad of other applications, including Zapier, stripe, Capsule, Revamp CRM, hurdlr, Acuity, Basecamp, Asana, PayPal, Shopify, GSuite, Hubspot, Salesforce, AgileCRM and many more. Note that Paypal is only available for transaction importing.

Customer support

FreshBooks has an award-winning customer support team, which has been recognized on multiple occasions for providing customers with the best possible help. Their team can be reached via phone, or through their email ticketing service. Numerous videos are also present on the YouTube channel, and there is a FAQ section on the website. They take customer service very seriously and have easy access to support on both the desktop and application.

  • Phone Support
    The award-winning support team answers calls within 4 rings.
  • Email
    FreshBooks offers email support.
  • Video Tutorials
    Plenty of videos are available on FreshBooks’ YouTube channel.
  • FAQ
    A fairly descriptive FAQ is present on the website.
  • Blog
    FreshBooks maintains a company blog.

Final Word

FreshBooks is the name to beat when it comes to accounting software for small businesses. It has a myriad of exciting and beneficial features, along with a brilliantly designed user interface that makes it hard for business owners to choose any other option.

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Maab Saleem>
Maab Saleem
author

Copywriter and editor, Maab Saleem has been writing for almost a decade now. Be it technical content about the most cumbersome of technological topics or just a few lines of copy explaining a newly launched product, Maab knows precisely how to connect words in the perfect manner. When he is not sharing his literary ingenuity with the rest of the world, he likes to watch, play and critique on football.

We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.

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Questions & Answers

Guest
Patrick Dell

can I create Purchase Orders with freshbooks?

answer
Hi Patrick,
At the moment, Freshbooks does not offer the possibility of creating purchase orders.
Thank you,
Maab
Guest
Glenn

Can vendors in your payables software be coded to multiple general ledger accounts? My client’s current environment allows for them to pull up a vendor and generally create default coding along different dept GL codes. That way they do not have to manually enter the GL codes for multiple accounts each time, since each vendor has their default settings among multiple codes. Of course we have the ability to override these should the vendor purchase be something different than normal

answer
Hi Glenn,

Thank you for your question. Freshbooks currently records all expenses by assigning them to a category which places them under their necessary accounts in your Chart of Accounts.

For more information, we strongly suggest contacting Freshbooks directly with your question. You can reach their customer service by email at support@freshbooks.com.

Thank you,

Maab Saleem
Guest
Warren

Is this a good app for a nonprofit organization in that you can create multiple funds accounts?

answer
Hey Warren,

Freshbooks is fantastic for nonprofits! You can set up different businesses or accounts within the program, so this should help you manage things.

Best,

Maab Saleem
Guest
Hillary Boweman

Does this software create and process tax forms, like W-2s?

answer
Freshbooks does not process tax forms in the actual program. However, their website has many helpful articles and clear guides about the various tax forms your business may require.
Guest
Harrison J.

I take a lot of out-of-office meetings for my business. Does Freshbooks work on my mobile phone?

answer
Yes, Freshbooks has a fully functional app for both iOS and Android for no additional charge.
Guest
Jennifer Abernathy

Is this software secure? Will my financial information be safe?

answer
Freshbooks as multiple security mechanisms in place. All information traveling between your browser and FreshBooks is protected from eavesdroppers with 256-bit SSL encryption. The FreshBooks application – including your data – rests securely behind firewalls. FreshBooks’ servers are scanned for vulnerabilities regularly by their security provider, Sikich LLP. They also follow industry standard encryption protocols and PCI Data Security Standard requirements and with all sensitive information, including credit card information.
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