Plooto Review
Integrates with QuickBooks Online and XeroAccelerate collections for increased cashflow
Safeguards customer accounts and data
Secure payments with a first-rate platform
Eliminate errors with automated transactions
Pros & Cons
- Easy to set up and receive payments
- Automatic two-way sync with Xero, Intuit Quickbooks, & Netsuite Oracle
- Can have people on ACH subscriptions
- Plooto has a 120,000 vendor network that exceeds most other accounting software programs
- Very big gap between plan prices
- Difficult to reach someone in customer service
- No mobile app
- Plooto is more of a payments management solution that lacks actual accounting features
Plans & Pricing
Plooto has two plan options for its accounting software. They offer a 30-day free trial with either plan option. There is quite a gap between pricing options for Plooto’s plans, with the Grow plan being $32/mo and the Pro plan being $499/mo.
Grow:
- Automatic two-way sync with Xero & Intuit Quickbooks
- Streamline invoice processing with Plooto capture (OCR)
- Set custom approval workflows with unlimited approvers
- Work with unlimited accountant users
- Conduct unlimited ACH transactions per month ($0.5 each)
- Accept payments with Pre-Authorized Debits (PAD) and credit card
Pro:
Everything the Grow plan includes, plus:
- Automatic two-way sync with Oracle Netsuite
- Implement dual controls on user actions
- Manage user access with single sign-on (SSO)
- Access priority customer support
Features Coming Soon:
- Invoice approvals
- Multi-level approvals
- Multi-step approvals
- Departmental approvals
Overview
Plooto is an all-in-one accounts payable and receivable software that gives your business total control over cash management. They simplify manual payment and accounting processes so you can focus on what’s important. Plooto’s comprehensive payment platform can simplify your operations by handling payment consolidation, approvals, reconciliation, reporting, and more. Plooto is great for businesses that want to streamline their financial process with end-to-end accounts payable and accounts receivable functions.
Features and Functionality
Account Dashboard
The Plooto account dashboard is simple and fairly easy to navigate. Users get access to the dashboard and software features with the free trial so they can test it before making the commitment. The main features include paying vendors, processing payments, and saving contacts.
Integrations
Plooto integrates seamlessly with Xero and Intuit Quickbooks, two of the top-rated accounting and invoicing software platforms. Businesses on the Pro plan (the highest tier) also get integration with Netsuite Oracle.
Payment
Plooto allows payments via online check, credit card, debit card, and ACH payments. With Plooto Instant, you can process payments faster. You can pre-fund your Plooto account so you are ready to make payments to vendors with Plooto’s vast network of 120,000 payees.
Time-Saving Automations
Plooto allows users to set up automatic ACH payments from their clients and customers. Plooto makes it easy to set up and receive payments automatically.
Multiple Payment Methods
Plooto allows you to make and receive payments by using credit/debit cards, online checks, and ACH payments.
Some other fees to note:
- Cross-border payments: $10
- Paper checks: $2
- ACH Payments: 50 cents
- Credit card payment processing: 2.9% + 30 cents
Invoice Importing
Document capture is a user-friendly feature that will be a major time saver for businesses. Uploading invoices is easy with Plooto. The software allows you to upload invoices right from your account dashboard and will pull information from the uploaded invoice for your business.
Reports & Analytics
Plooto offers simple reporting for software users. They auto-track expenses/payments made to vendors and received from customers. Plooto tracks all payments made to and from your business and provides monthly reports.
Ease of Use
Plooto is user-friendly, and signing up for a free trial is a breeze. Just answer 2-3 questions about your business, and you’re sent to the dashboard using the software in no time. Email authorization is required when setting up an account. Plooto’s integrations with Intuit Quickbooks and Xero make managing accounting for your business easy.
Plooto Account Setup
It was extremely easy to set up an account with Plooto. I was signed in and utilizing the software’s free trial within 60 seconds.
Dashboard
The Plooto account dashboard is simple and fairly easy to navigate. Users get access to the dashboard and software features with the free trial so they can test it before making the commitment. The main features include paying vendors, processing payments, and saving contacts.
Add-ons and Integrations
Plooto doesn’t have a large integration ecosystem because of the nature of the software. Instead, it chose deep integrations with two types of platforms – banks and accounting software. It integrates seamlessly with most financial institutions in the United States and Canada. This allows you to make and receive payments directly to your bank.
It also integrates with Quickbooks and Xero. The two-way integration allows you to pull in data from the respective accounting tools to automate accounts payable and accounts receivable. It also allows Plooto to update data in your accounting software when transactions have been completed.
Customer support
Plooto has a few customer support options for users to contact for help. Live chat is a great way to get in touch with an agent from the company, and they also offer a phone number and email address for contacting support.
Phone Support
Plooto’s phone support number is (844) 475-6686, and they are available Monday through Friday from 9 am to 8 pm EST. Contacting phone support is very easy. It only took about 4 minutes to get through the short automatic responses and connect to an agent. The agent I spoke to was very helpful in answering my questions and giving me additional information about the software offerings. She also mentioned setting up a demo of the software for a better understanding of how everything works. Overall, phone support is a very useful option.
Live Chat
Plooto’s Live chat option is an excellent way for users to get a quick response and questions answered. Unfortunately, you only have the live chat option when you’re a user of Plooto software. However, you can use it during the free trial. I was connected to a live agent within 4 minutes, and she answered all of my questions very quickly and to the point.
Email Support
Anyone can email support@plooto.com to ask questions or get more information about the software. Responses were pretty quick, as they responded to my email by the morning of the next business day. The agent who emailed me back answered all of my questions as well as offered to help me set up a demo of the software.
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Phone Support
The support team can be reached via phone. -
Live Online Chat
You can message support from the website homepage. -
Email
Email support is available 24/7 for all queries. -
Video Tutorials
A lot of videos can be found on the their website and youtube. -
FAQ
Recently asked questions and topics in the Help Center on the website. -
Blog
They maintain a blog in their website.
Final Word
Overall, I think Plooto is great for businesses looking to streamline their financial process with end-to-end accounts payable and accounts receivable functions. They have an above-and-beyond customer service department. While many companies employ automated customer service systems, Plooto maintains live agent support. Plooto is also an excellent choice for any business using Quickbooks or Xero. The company’s growth plan has many features for an affordable price point.
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