Tipalti Review

flag Customized plans for every business
  • Supports global payments in 120 currencies
  • Modern, adaptable platform
  • 100% touchless invoice data capture
  • Instant reconciliation & performance tracking
Support
5 /10
Good For
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  • author: Daniel Ndukwu
  • 05.03.19
  • Comments

Rating

  • "Price"
    7 /10
  • "Features"
    7 /10
  • "Ease of USe"
    10 /10
  • "Help and Support"
    5 /10

Overview

Tipalti was founded in 2010 by Chen Amit and Oren Zeev. Over the last decade, it has grown into one of the leading financial accounting service providers helping vendors keep track of payouts, stay up to date on taxes, and more. It’s a powerful tool that’s ideal for small and medium-size businesses in different verticals such as ad networks, affiliate platforms, and online marketplaces.

 

Plans & Pricing

Pricing for Tipalti isn’t readily available because plans are tailored to individual needs and based on transactions. That being said, there is an option to book a demo so their team can walk you through the platform and help you decide on what’s best for you.

Features and Functionality

It’s important to note that Tipalti is specialized accounting software. It doesn’t have many of the features of standard bookkeeping apps because it has a particular accounting focus: efficient payment automation. That doesn’t make it any less effective at what it does.

The available features are effective and implemented in a way that improves your productivity and reduces costs.

Regulatory compliance

Every country or region has specific rules governing how money is transferred across borders. Tipalti has built-in regulatory compliance that allows its users to send money to contractors, merchants, or whoever they need to pay.

Linking account codes to suppliers

One of the main reasons people choose an accounting application to manage payouts is because they need a way to reduce manual data entry. Tipalti leverages machine learning and gets smarter over time. For example, once you use an account code for a supplier, Tipalti will automatically recognize it going forward, and that translates to increased efficiency.

Receipt scanning

In a bid to make everything easier for their customers, Tipalti offers the ability to scan receipts. It’s possible to get invoices or receipts scanned from an email or manually upload them. The app will then extract the important information and automatically send out notifications to everyone affected.

Ease of Use

Tipalti has a modern interface that most people will be able to learn fairly quickly. In addition to this intuitive interface, the team gives you a demo of the product before you sign up. This will help cut down on confusion associated with learning a new piece of software.

Online reviews have also echoed the same sentiment and mention that the interface is easy to understand, so even novices can be up and running quickly.

Add-ons and Integrations

The app itself doesn’t have any additional add-ons. When you sign up for a plan, you choose your subscription level and everything is available inside. They do have a limited integration ecosystem with a few choice partners to make it easier for you to manage your accounts.

API

Tipalti is one of the few accounting software choices with an API that allows you to build out custom solutions for your specific situation. You can build directly on top of Tipalti or create deep integrations with your business to further streamline the accounting process.

Paladin

Through this integration, you’re able to deliver a better experience for creators who may rely on you for payments. A few notable features of the integration include:

  • Automatic and white label notifications to individuals
  • The ability to use multiple payment methods such as PayPal, direct debit, ACH, paper checks, and more
  • Built-in risk analysis to keep you and the people who depend on you safe

Cake integration

Cake is a platform that delivers multiple solutions to publishers and advertisers alike to maximize revenue, track performance, and manage campaigns. Tipalti has integrated with the platforms, and thousands of Cake users now have the benefits of both.

  • Easily create and link accounts with just a few clicks
  • Give affiliates access to a white label dashboard to manage their payment information
  • Create payment orders from Cake and Tipalti will handle the rest

Pros & Cons

  • Easy vendor management
  • Great customer support across multiple channels
  • Straightforward onboarding and setup process
  • Payments are possible in local currency
  • Batch payments are a breeze
  • Limited customization options
  • Verification process is slow and at times unreliable

Customer support

Tipalti provides multiple support options for their customers to get in touch with them. Though support isn’t 24/7 they tend to keep the ticket time to a minimum and the reps you communicate with are knowledgeable.  Reviews are overwhelmingly positive about their support capabilities.

  • Phone Support
    Phone support is available during normal business hours. You’re able to leave a voice message with a call back number for a fast response in the event no one picks up your call.
  • Email
    They offer an email support and ticketing option and generally have short response times.
  • Video Tutorials
    While they don’t have readily available video tutorials, they do provide webinars for their customers.
  • FAQ
    The website offers a FAQ section that covers general questions related to their industry as well as questions specific to their software.
  • Blog
    They maintain a blog that focuses on new features and streamlining your accounting processes.

Final Word

Tipalti is a robust accounting software solution with a strong AP platform for managing your accounts payable no matter where you and your payee are located. You can pay through multiple payment methods, convert to local currency, send payments in batches, and stay compliant with regulations.

That’s just one part of what Tipalti can do. The platform allows you to automate what’s mostly a tedious and time-consuming process by scanning receipts, managing purchase orders, and communicating with the right people using automation. One thing to note is that Tipalti is not a replacement for your current accounting platform; rather, it’s a way to augment it.

Regardless of your subscription plan, you’re provided with world-class customer support across multiple channels. Tipalti also carefully selected their integration partners to give you maximum impact with minimum complexity.  Finally, Tipalti is easy to use, and even novices will be able to master the basics of the platform within a short time.

Daniel Ndukwu>
Daniel Ndukwu
author

Daniel is a small business owner at large helping his peers navigate the challenges they experience on a day to day basis. His philosophy is simple, if it isn’t broken you can still make it better.

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Questions & Answers

Guest
Benjamin Hargrove

Does this software have tax capabilities, like processing W-2s or other forms?

answer
Tipalti assists with the highly-manual process of collecting tax information through digital capture directly during the onboarding flow, ensuring information is validated before a payment is ever processed. They help ensure IRS tax compliance with KPMG-approved tax form data validation and withholding calculations.
Guest
Sharon C.

Does Tipalti work on my phone or have an app?

answer
Tipalti does not have its own mobile app, but it does work on your mobile browser.
Guest
Brendan Anders

What kind of security does this software use? Financial info is pretty sensitive.

answer
Tipalti uses the best-in-class security and performance practices to ensure the highest standards and continuity while protecting and limiting access to accounts payable and supplier payments information. Tipalti is SSAE 16 SOC compliant and ISAE 3402 Type II certified. All data is collected and transmitted securely over HTTPS and personally identifiable information is stored encrypted using AES, the same level of encryption trusted by industry leaders such as Amazon and PayPal.

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